Terms of Service

Last Updated: 24-06-2024

  1. Introduction

Welcome to OGS. By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

  1. Definitions

“Website” refers to the OGS website.

“We,” “Us,” “Our” refers to OGS  and its affiliates.

“User,” “You,” “Your” refers to the individual using our website, whether a car owner, mechanic, or tow truck operator.

“Service Providers” refers to mechanics and tow truck operators registered on our website.

  1. Use of the Website

– Eligibility: You must be at least 18 years old to use our website.

– Account Registration: You must create an account to use certain features of the website. You are responsible for maintaining the confidentiality of your account information.

– Accurate Information: You agree to provide accurate and up-to-date information during the registration process and to update such information as necessary.

  1. Services

– For Car Owners: The website allows you to connect with certified mechanics and tow truck services based on your location.

– For Service Providers: The website provides a platform to offer your services to nearby car owners, manage bookings, and enhance your visibility.

  1. User Responsibilities
  • Compliance with Laws: You agree to comply with all applicable laws and regulations while using our website.

– Prohibited Activities: You agree not to engage in any activity that may harm or disrupt the website, its services, or other users. This includes, but is not limited to, transmitting harmful code, spamming, or attempting unauthorized access to our systems.

– Content Submission: By submitting content to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content.

  1. Service Providers’ Responsibilities

– Qualifications: Service Providers must ensure they have the necessary qualifications, certifications, and licenses to offer their services.

– Service Quality: Service Providers agree to provide services with professionalism and quality.

– Insurance: Service Providers are responsible for maintaining appropriate insurance coverage for their services.

  1. Payment and Fees

– Service Fees: Fees for services provided by mechanics and tow truck operators are determined by the Service Providers. OGS  may charge a platform fee for connecting users with Service Providers.

– Payment Processing: Payments are processed through secure third-party payment processors. Users agree to pay for services as per the agreed terms at the time of booking.

  1. Dispute Resolution

– Informal Resolution: Users are encouraged to resolve any disputes directly with the other party. 

– Formal Resolution: If a dispute cannot be resolved informally, it will be subject to binding arbitration in accordance with the rules of ICC

  1. Limitation of Liability

OGS  is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the services provided by Service Providers.

  1. Indemnification

You agree to indemnify, defend, and hold harmless OGS  and its affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or your violation of these Terms.

  1. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which can be found [here](link to Privacy Policy).

  1. Modifications to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

  1. Termination

We may terminate or suspend your access to the website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the website, us, or third parties, or for any other reason.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of The United States, without regard to its conflict of law principles.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at Support@outreachglobalsolutions.com.

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